Seasonal Ordering Update
We’re currently experiencing a very busy period, but dispatch is running smoothly and continuing close to our usual timeframes. If you’re contacting us to check on your order, please rest assured that it is being processed and you will automatically receive full tracking as soon as your parcel leaves our warehouse.
High Enquiry Volumes
Our phone lines and inbox are much busier than usual at this time of year. We’re responding to every message as quickly as possible, but reply times may be slightly longer than normal.
If you have already contacted us, there’s no need to follow up — your enquiry is in the queue and will be answered as soon as a team member reaches it.
Thank you for your patience and for supporting our family-run business during our busiest season.
Contact our friendly & knowledgeable team today
Call our customer service team on: 0116 4105440
Phone Lines Open 10.30am to 4pm Mon to Fri (phone lines closed at weekends & bank holidays).
Email us via: support@afarley.co.uk
We aim to answer your query within 24 hours (excluding weekends).
Call our Kibworth Store 0116 2791009
(Kibworth store cannot assist with online orders)
Tue to Sat – 9am to 5pm
Sun & Mon – Kibworth Store Closed